Privacy
Effective Date: August 3, 2026
Company: The Legal Joint, LLC
Website: https://www.tljlawfirm.com/
1. Overview
The Legal Joint, LLC (“The Legal Joint,” “TLJ,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy & Security Policy explains how we collect, use, maintain, disclose, and safeguard information when you:
- Visit our website;
- Submit an inquiry or consultation request;
- Use an intake, scheduling, payment, or client-service system connected to our website;
- Communicate with us by telephone, email, text message, or another method; or
- Receive legal services from our firm.
By using this website or voluntarily submitting information to us, you acknowledge the practices described in this policy.
2. Law-Firm Communications and Confidentiality
Submitting information through this website, email, text message, or an initial consultation request does not, by itself, create an attorney-client relationship.
An attorney-client relationship is established only after The Legal Joint confirms that it has accepted the engagement and the parties complete any required engagement agreement.
Please do not submit highly sensitive, confidential, privileged, or time-sensitive information through a general website form, ordinary email, or text message unless instructed to do so by the firm. When appropriate, we may direct you to a secure intake, document-sharing, or client-service system.
Once an attorney-client relationship is established, information associated with the representation may also be protected by attorney-client privilege, professional confidentiality obligations, applicable law, and the terms of the engagement agreement.
3. Information We Collect
A. Information You Provide
Depending on how you interact with us, we may collect:
- Your name;
- Email address;
- Telephone or mobile number;
- Mailing address;
- Preferred communication method;
- Appointment and scheduling information;
- Information about your legal question or matter;
- Names of parties connected to a potential legal matter;
- Court, case, claim, or transaction information;
- Documents, photographs, messages, and attachments you provide;
- Billing, invoicing, and payment-related information;
- Communications exchanged with the firm;
- SMS consent, opt-in, and opt-out records; and
- Other information you voluntarily provide.
Payment card information may be collected and processed directly by a third-party payment provider. The Legal Joint may not receive or retain complete payment-card details.
B. Information Collected Automatically
When you visit our website, our systems or service providers may automatically collect:
- Internet Protocol address;
- Browser type;
- Device type;
- Operating system;
- General geographic or time-zone information;
- Pages viewed;
- Links selected;
- Referring website;
- Date and time of access;
- Website activity and performance information; and
- Security and diagnostic information.
C. Cookies and Analytics
We may use cookies, logs, analytics tools, and similar technologies to:
- Maintain website functionality;
- Understand how visitors use the website;
- Remember visitor preferences;
- Diagnose technical issues;
- Improve website performance; and
- Protect the website against fraud, misuse, and unauthorized access.
You may restrict or disable cookies through your browser settings. Certain website features may not function properly when cookies are disabled.
D. Information From Service Providers
We may receive or process information through service providers involved in:
- Consultation scheduling;
- Client intake;
- Conflict screening;
- Electronic signatures;
- Document delivery;
- Payment processing;
- Telephone and SMS communications;
- Email delivery;
- Website hosting;
- Analytics; and
- Cybersecurity.
4. How We Use Personal Information
We may use collected information to:
- Respond to questions and consultation requests;
- Conduct conflict-of-interest checks;
- Evaluate whether the firm can assist with a legal matter;
- Schedule and manage consultations or appointments;
- Provide legal services;
- Communicate with prospective, current, and former clients;
- Request information or documents;
- Send appointment reminders and service-related updates;
- Process payments and maintain billing records;
- Administer client accounts and legal matters;
- Maintain records required by law or professional obligations;
- Operate, maintain, and improve the website;
- Detect and prevent fraud, abuse, security incidents, or unauthorized activity;
- Enforce agreements and protect the firm’s rights;
- Respond to court orders, subpoenas, regulatory requirements, or other lawful requests; and
- Send marketing communications when a person has separately consented to receive them.
We do not sell personal information.
5. How Information May Be Shared
A. Service Providers
Information may be processed by service providers that assist us with:
- Website hosting and maintenance;
- Secure client intake;
- Scheduling;
- Payment processing;
- Telephone, email, and SMS communications;
- Document storage and delivery;
- Analytics;
- Information technology;
- Cybersecurity; and
- Other administrative or professional services.
These providers are authorized to process information only as necessary to perform services for The Legal Joint or as otherwise permitted by law.
B. Legal and Professional Services
When reasonably necessary to evaluate or provide legal services, and subject to applicable confidentiality obligations, we may disclose information to:
- Attorneys and authorized firm personnel;
- Co-counsel or referring counsel;
- Experts;
- Investigators;
- Process servers;
- Court reporters;
- Mediators;
- Accountants;
- Consultants;
- Courts;
- Government agencies; or
- Other parties involved in a legal matter.
Such disclosures may require your authorization, may be addressed in an engagement agreement, or may otherwise be permitted or required by law.
C. Legal Requirements and Protection
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law;
- Respond to a subpoena, court order, or lawful government request;
- Comply with professional or ethical responsibilities;
- Protect the rights, safety, or property of the firm, our clients, or others;
- Investigate suspected fraud or unlawful conduct; or
- Establish, exercise, or defend legal claims.
D. Business Operations
If The Legal Joint undergoes a merger, restructuring, transfer, or similar organizational change, information may be transferred as part of that transaction, subject to applicable legal and professional confidentiality requirements.
E. SMS Consent and Mobile Information
SMS consent is not shared with third parties.
SMS consent is not shared with third parties or affiliates for their own marketing or promotional purposes.
Mobile telephone numbers, SMS opt-in records, and text-message consent will not be sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.
Our contracted communications providers, including RingCentral, may process telephone numbers, message content, consent records, and messaging records solely to transmit, receive, maintain, secure, or manage communications on behalf of The Legal Joint.
This limited service-provider processing does not authorize those providers to use your mobile information or SMS consent for their own marketing.
6. SMS Terms of Service
By opting into SMS communications through a website form, consultation form, intake process, written consent, telephone conversation, text-message exchange, or another authorized method, you agree to receive text messages from The Legal Joint, LLC.
A. Types of Messages
Messages may include:
- Responses to inquiries;
- Conversational communications;
- Appointment and consultation reminders;
- Scheduling confirmations or changes;
- Intake follow-ups;
- Requests for information or documents;
- Client-service communications;
- Case, matter, or account updates;
- Billing or payment notifications; and
- Other informational communications related to services you requested.
The Legal Joint will not send promotional or marketing text messages unless you separately provide the consent required for those messages.
B. Messaging Frequency
Messaging frequency may vary.
Message frequency will depend on your inquiry, appointment, requested services, legal matter, account activity, or communications with the firm.
C. Message and Data Rates
Message and data rates may apply.
The Legal Joint is not responsible for charges imposed by your wireless carrier or mobile service provider.
D. Opting Out
You may opt out of SMS communications at any time by replying STOP to a message from The Legal Joint.
After submitting a STOP request, you may receive one final confirmation message. We will then discontinue SMS messages to that number unless you later provide new consent or initiate a new text-message conversation as permitted by applicable requirements.
A request to stop SMS messages does not prevent the firm from communicating with you through another appropriate method when necessary to provide requested services, satisfy legal obligations, or protect your interests.
E. Assistance
For assistance, reply HELP to a text message or visit https://www.tljlawfirm.com/.
F. Consent Is Optional
Consent to receive SMS messages is not a condition of purchasing or receiving legal services. You may choose to communicate with the firm through another available method.
G. Message Delivery
Wireless carriers and communications providers are not controlled by The Legal Joint. Message delivery may be delayed, filtered, interrupted, or unavailable due to carrier operations, device settings, network conditions, or other circumstances outside our control.
H. Related Policies
For additional information, review our:
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. These safeguards may include:
- SSL or similar encryption for website transmissions;
- Secure website hosting;
- Restricted administrative access;
- Password and account-access controls;
- Security monitoring;
- Software maintenance and security updates;
- Malware monitoring;
- Data backups;
- Vendor security controls; and
- Internal procedures intended to limit access to authorized individuals.
No website, email system, text-message service, storage system, or internet transmission can be guaranteed to be completely secure. You should avoid sending highly sensitive information through ordinary email or SMS unless specifically instructed by the firm.
8. Data Retention
We retain information for as long as reasonably necessary to:
- Respond to an inquiry;
- Evaluate or provide legal services;
- Maintain client and business records;
- Complete transactions;
- Resolve disputes;
- Protect legal rights;
- Comply with legal, tax, insurance, contractual, ethical, and professional obligations; and
- Maintain records of communication consent and opt-out requests.
The retention period may vary based on the type of information, whether an attorney-client relationship was established, and the requirements associated with a particular legal matter.
Information may be retained longer when required by law, a court order, litigation hold, professional responsibility rule, or another legal obligation.
9. Your Choices and Privacy Requests
Subject to applicable law and the firm’s legal and professional obligations, you may request:
- Access to personal information associated with you;
- Correction of inaccurate information;
- Deletion of certain information;
- Removal from marketing communications;
- Withdrawal of SMS consent; or
- Information about how your information has been used or disclosed.
Certain records may not be deleted when retention is required for legal services, conflict checking, professional responsibility, recordkeeping, fraud prevention, litigation, billing, or other lawful purposes.
To submit a privacy request, contact The Legal Joint through https://www.tljlawfirm.com/.
We may need to verify your identity before processing a request.
10. Email Communications
You may unsubscribe from promotional email communications by using the unsubscribe option included in the message or by contacting the firm.
Even after unsubscribing from promotional communications, you may continue to receive administrative, transactional, legal-service, billing, security, or matter-related communications when appropriate.
11. Third-Party Websites and Services
Our website may link to third-party websites or services, including intake, scheduling, payment, document-delivery, communications, or other service platforms.
A third-party website or service may maintain its own privacy policy and security practices. The Legal Joint is not responsible for the independent privacy practices of websites or services it does not own or control.
You should review the privacy terms presented by a third-party provider before submitting information through that provider.
12. Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the general website.
Information concerning a minor may be collected from a parent, guardian, representative, client, or other authorized person when relevant to a legal inquiry or legal service.
13. Policy Updates
We may update this Privacy & Security Policy periodically to reflect changes in our services, technology, legal obligations, vendors, or information-handling practices.
The revised policy will be posted on this page with an updated effective date. Continued use of the website after an update constitutes acknowledgment of the revised policy.
14. Contact The Legal Joint
Questions or requests concerning this Privacy & Security Policy may be submitted through:
The Legal Joint, LLC
Website: https://www.tljlawfirm.com/
For general website terms, visit the Website Terms and Conditions.